Q&A

Email

What is the difference between Outlook and Outlook Express?

March 9, 2010 Read the full article →

Question I’m currently using Outlook and not Outlook express.  What are the differences between the two and do you think I should switch to Outlook Express? Answer Outlook Express is the free version of Outlook. Outlook Express probably came on your computer. Outlook comes with Microsoft Office. Outlook Express supports SMTP, POP3, and IMAP and [...]

Internet

What are iPhone Safari Databases?

February 14, 2010 Read the full article →

Question Recently, I was poking around under my Safari Settings (Settings –> Safari) on my iPhone and came across an entry for databases. What are these? Answer iPhone Safari supports HTML 5′s client-side storage structure just as your desktop version of Safari (Safari –> Preferences –> Security –> Show Databases). It is useful for developing [...]

Adobe Illustrator

Faster Loading PDFs with InDesign

January 29, 2010 Read the full article →

Question Is there a special way to save PDFs from Indesign so they load faster on the internet. My client has their pdf brochures online and it takes forever to load. Answer Yes there is! When you export your PDF from InDesign, make sure you choose the Adobe PDF Preset “Smallest File Size” and check the box [...]

Macintosh

Open a web page automatically with iCal

January 21, 2010 Read the full article →

Question I have a website I’d like to open automatically every morning. Is there a way to do this on my Macintosh? Answer Yes! You can do this with iCal. Here’s how: First, open your browser and go to the web page you’d like to open automatically. Click and drag the favicon to the desktop… [...]

Adobe Illustrator

Adobe Illustrator — How to Add Type to a Path

January 4, 2010 Read the full article →

Question I am trying to do something in Illustrator and I can’t figure out how to make it happen. I want to make letters go in a semi-circle, and the help menu says to select Type -> Type on a Path -> and the option I want. My problem is that “Type on a Path” [...]

Macintosh

Exporting Mailing Lists to Make Mailing Labels

December 10, 2009 Read the full article →

Question: Do you know of a software patch that allows the exporting of Macintosh Address Book contacts to run mailing labels? Answer: I can help! To learn how to export your addresses out of your Address Book app, you can read this article I wrote a while back: How to Get Your Address Book into [...]

Beginner Basics

Parental Controls on iPhone or iPod Touch?

December 9, 2009 Read the full article →

Question: My son’s top Christmas request is an iPod Touch. Am I able to put parental controls on Internet content if I get him one of those? Answer: Yes! Here is how: With your iPod Touch (or iPhone) on, go to “Settings”. Scroll down to “General” Select “Restrictions” Select “Enable Restrictions”. You will be prompted [...]

Email

Keeping Your Friend’s Emails Hidden When Sending to Groups

December 7, 2009 Read the full article →

Question Recently a friend of mine had her email address book used without her permission by a spammer. Probably when she sent a multi-addressee email.  How may we send email messages to multiple recipients and keep the actual addresses hidden from everyone else receiving the message? Answer This is a good question as it often comes up for more than [...]

Macintosh

From Address Book to Excel for a Mail Merge

October 21, 2009 Read the full article →

Q. I need to do a mail merge with Excel and Microsoft Word. How can I get my addresses out of my Address Book and into Excel? Answer: You have a couple of options. Address Book Exporters Either of these will allow you to export your address book as a plain text file that you [...]

Email

Where is my BCC?

October 9, 2009 Read the full article →

Question I’m in the Macintosh Mail application. How can I find out who I blind cc’d (bcc) my email to. When I review the sent mail, I can’t see who got blind carbon copied. Is there some incredibly obvious way I can see the bcc addresses in the “sent” email? Answer It should be obvious, [...]

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